---
title: Using 2FA MFA
description: "Two-factor authentication (2FA) and Multifactor authentication (MFA) provides increased security because instead of only using a password, or a code through text, a separate app on your phone is used to verify access. MFA makes it difficult for unauthorized users…"
url: "https://docs.empowercloudsolutions.com/docs/using-2fa-mfa/"
updated: "2024-02-13"
category: Get Started
---

# Using 2FA MFA

Two-factor authentication (2FA) and Multifactor authentication (MFA) provides increased security because instead of only using a password, or a code through text, a separate app on your phone is used to verify access. MFA makes it difficult for unauthorized users to sign in. When MFA is required, people in your organization can use the Microsoft Authenticator app to securely sign into Microsoft 365 on their devices.

## Role requirements

You must have edit access role to Company in groups.

## Enable MFA/2FA for your organization

1. [Sign in](/docs/sign-in-to-empower-group-care/) to Empower Group Care.
2. In the sitemap, select **Company**.
3. Select Toggle for is 2FA enabled to yes.
4. Select 2FA policy. \*Note\* Enforcing requires all users to setup 2FA. Normal allows individual users to decide if they want to use 2FA.
5. Select **Update**.

## User setup with MFA/2FA

MFA/2FA requires an authenticator app. While you may choose which authenticator app to use, only Microsoft Authenticator is supported.

1. Install the Microsoft Authenticator app.
2. Select the plus and choose other (Gogle, Facebook, etc.).
3. use your phone to scan the QR code displayed on the screen.
4. Enter the 6 digit code from the authenticator app on the screen prompt.
5. select **Verify**.

### User setup with MFA/2FA enforcing

After MFA/2FA enforcing is enabled, when a user signs in the next time, they are taken to the MFA/2FA setup screen.

### User setup with MFA/2FA normal

 To access the MFA/2FA setup screen after MFA/2FA normal is enabled, go to profile by either selecting your username on the top left or selecting your username on the top right and selecting profile.  Select **Setup 2 Factor Authentication** under the **2FA Status** section.

#### See Also

[Manage Users and Groups](https://docs.empowercloudsolutions.com/docs/manage-users-groups/)